1) On your keyboard, press Win+R (the Windows logo key and R key) at the same time to invoke the run box. Switch to the Drivers tab and Update Driver to update your keyboard driver.

If the device doesn’t work on another computer, you can consider replacing the mouse with a new one. The connecters could have come loose; try pulling them out and plugging them back in. This will help determine if the mouse is dead. I am using a Logitech mouse and keyboard with a single receiver plugged … If there's a problem with your mouse and keyboard or hub, they won't connect and your computer's mouse and keyboard don't respond. You will see Logitech mouse under this category.

Wireless mice and keyboards communicate with radio signals. Step 2: Find Keyboards on Device Manager and expand it. Then check to see if the problem is resolved. If you confirm the power switch is on, go on and try the methods. Some of the things that may be causing your problem's is either the battery is low or the USB receiver may be too far away from the keyboard, I use my keyboard for my media center and right now it is about 3 meters (10 feet) away and has been working fine. If this method doesn’t work for you, go to Method 8. She is now the author of Driver Easy. Flip the keyboard over and remove the battery compartment. Remove the USB receiver and plug it into another usable USB port. The hub receives the wireless signal and sends it to your computer. Generally, a standard USB receiver can’t be replaced. If there's a problem with your mouse and keyboard or hub, they won't connect and your computer's mouse and keyboard don't respond. If you’re using desktop, you can also try the USB ports at the back of the case. So you can have a try. Follow these steps: 1) Go to Device Manager. The mouse and keyboard communicate with a single wireless receiver hub that plugs directly into two slots on your computer. Problematic USB receiver can also lead a wireless keyboard not working. Keep doing this until you’ve tried all USB ports on your computer.

If the problem cannot be resolved, go to Method 5. Select Uninstall to uninstall the driver. A variety of issues could cause your connection problem. 3) On your keyboard, press the Tab key to go to the device list and use the arrow key to locate category Mice and other pointing devices. The wireless mouse relies on AA alkaline batteries for power. not working issue. When USB ports go wrong, you might try resetting them to fix the issue. Verify both connectors attached to the wireless receiver are plugged into the USB or PS/2 slots on your computer.

Try to have the driver reloaded and see if the problem resolves. Move the wireless reciever hub around. 3) Windows will prompt you to confirm the uninstallation. Look Here. 2) In Device Manager, expand category “Keyboards”. System will look for and install the best version of the keyboard driver. So the first thing to do is confirm the switch is set to ON. Read it now! If the USB port goes wrong and then the receivers won’t work properly, this finally causes the keyboard won’t be working. 2) Type devmgmt.msc and press the Enter key on your keyboard to open Device Manager. Just work your way down at the top of the list until you find the one that works for you. Driver Easy will automatically recognize your system and find the correct drivers for it. It’s probably broken.

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